Refund policy
MYO-FRAME | 60-Day Money Back Guarantee
We stand behind MYO-FRAME completely. If you are not fully satisfied for any reason, you may return your order within 60 days of purchase for a full refund — no questions asked.
What we accept: We accept returns on both opened and unopened units within 60 days of purchase. You do not need to finish the product to qualify for a refund.
How to start a return: Email us at support@myoframe.com with your order number. We will respond within 1 business day with return instructions.
Refund timeline: Once your return is received and inspected, your refund will be issued to your original payment method within 5-7 business days.
Damaged or incorrect orders: If your order arrives damaged or incorrect, contact us immediately at support@myoframe.com. We will replace it at no cost to you.
Wholesale orders: Clinic and MedSpa wholesale orders are subject to our separate buyback guarantee. Contact your account representative for details.